Privacy policy

1. Information We Collect

We may collect and process the following types of personal data:

a) Information You Provide

You may provide personal data when you:

Contact us via forms or email
Purchase a service
Request information

This may include:

Name
Email address
Phone number
Business information
Any other information you choose to provide

b) Payment Information

Payments are processed securely via Stripe.

We do not store or have access to your full payment details (such as card numbers). Stripe processes this data in accordance with their own privacy policy.

c) Automatically Collected Data

When you visit our website, we may automatically collect limited technical data such as:

IP address
Browser type
Device type
Pages visited
Time spent on pages

This data is used for basic website functionality, security, and analytics.

2. How We Use Your Data

We use your personal data to:

Provide and deliver our services
Communicate with you
Process payments
Respond to enquiries
Improve our website and services
Prevent fraud or misuse

We only collect data that is necessary for these purposes.

3. Legal Basis for Processing (UK GDPR)

Under UK data protection law, we rely on the following legal bases:

Contract – to provide services you request
Legitimate interests – to operate and improve our business
Legal obligation – where required by law
Consent – where applicable (e.g. marketing communications)

4. Cookies

Our website may use basic cookies that are necessary for the operation of the site.

We currently:

Do not use a cookie consent banner
Do not intentionally use non-essential cookies (such as marketing or tracking cookies)

If this changes (e.g. adding analytics or advertising tools), we will:

Update this policy
Implement a cookie consent mechanism where required

You can control cookies through your browser settings.

5. Sharing Your Data

We do not sell your personal data.

We may share your data with trusted third parties only where necessary, including:

Stripe (payment processing)
Website hosting or service providers
Professional advisers (e.g. legal or accounting)

These providers are only given the data necessary to perform their services.

6. International Data Transfers

Some third-party providers (including Stripe) may process data outside the UK.

Where this occurs, we ensure appropriate safeguards are in place, such as:

Standard contractual clauses
Adequacy regulations where applicable

7. Data Retention

We retain personal data only as long as necessary to:

Provide our services
Comply with legal obligations
Resolve disputes

When data is no longer required, it is securely deleted.

8. Your Rights (UK & EU Users)

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict or object to processing
Request transfer of your data
Withdraw consent (where applicable)

To exercise your rights, contact us at: hello@yourwebsitemakeover.com

9. Data Security

We take appropriate technical and organisational measures to protect your data.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Third-Party Websites

Our website may contain links to other websites.

We are not responsible for the privacy practices of those third parties. We recommend reviewing their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions about this Privacy Policy or your data, you can contact:

Your Website Makeover
Email: hello@yourwebsitemakeover.com
Website: https://www.yourwebsitemakeover.com