Terms and conditions

Welcome to YourWebsiteMakeover.com (“we”, “our”, “us”). These Terms and Conditions govern your use of our website and the purchase of our website design and development services.

By accessing this website or purchasing our services, you agree to be bound by these Terms.

1. Services

We provide website design, development, and related digital services (“Services”) as outlined in our packages or agreed in writing.

Each package includes a defined scope of work. Any services not explicitly listed are excluded and may incur additional charges.

2. Client Responsibilities

To ensure timely delivery, you agree to:

Provide all required content (text, images, branding assets) promptly
Ensure you have the legal right to use all materials supplied
Respond to requests for feedback or approval within a reasonable timeframe

We are not responsible for delays caused by missing content or lack of communication.

3. Payments

All payments are processed securely via Stripe.

By purchasing our services, you agree that:

Payment terms (full payment or deposit) will be clearly stated at checkout or in writing
Work may not begin until payment is received
Failure to make payment may result in suspension or cancellation of services

You agree not to initiate unjustified chargebacks. In the event of a payment dispute, we reserve the right to provide evidence of work completed.

4. Refunds & Cancellations

Due to the nature of digital services:

No refunds are provided once work has commenced
If a project is cancelled before work begins, a refund may be issued minus any processing fees
If a project is cancelled after work has started, you will be charged for work completed up to that point

5. Revisions & Scope

Each package includes a limited number of revisions as specified.

A “revision” refers to minor changes to existing work
Requests outside the agreed scope or excessive revisions may incur additional charges
New features or major changes are treated as separate work

6. Project Timelines

We aim to complete projects within estimated timeframes, but timelines depend on:

Client responsiveness
Timely provision of content
Project complexity

Delays caused by the client may extend delivery timelines.

7. Intellectual Property

Full ownership of the final website is transferred to you only after full payment is received
We retain the right to display completed work in our portfolio and marketing materials
Any third-party assets (e.g. fonts, plugins, stock images) may be subject to their own licenses

8. Third-Party Services

Our services may integrate or rely on third-party providers, including Stripe.

We are not responsible for:

Downtime or errors caused by third-party platforms
Changes to third-party pricing, policies, or functionality

By using our services, you may also be subject to the terms of those third parties.

9. Limitation of Liability

To the maximum extent permitted by law:

We are not liable for any indirect, incidental, or consequential damages
We are not responsible for loss of revenue, business, or data
We do not guarantee that your website will be error-free or uninterrupted

Our total liability shall not exceed the amount you paid for the services.

10. Website Content & Compliance

You are solely responsible for:

The legality of your website content
Compliance with applicable laws and regulations
Ensuring your website includes required policies (e.g. privacy policy, cookie consent)

11. Termination

We reserve the right to terminate services if:

Payments are not made
You breach these Terms
Communication breaks down significantly

In such cases, you will be invoiced for work completed.

12. Disclaimer

All services are provided “as is” without warranties of any kind.

We do not guarantee:

Specific business results
Search engine rankings
Website performance beyond our control

13. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of England and Wales.

14. Changes to These Terms

We may update these Terms at any time. Continued use of our website or services constitutes acceptance of the updated Terms.

15. Contact Information

If you have any questions about these Terms, please contact:

Your Website Makeover
Email: hello@yourwebsitemakeover.com
Website: https://www.yourwebsitemakeover.com